After a year as my sales coach, Mark improved our customer journey to hone in our product market fit, improved sales process, accelerated sales cycles both in net new deals and expansions, increased conversion by 2.5X (1st meeting to close), and reduced our time to expansion by 50%. We launched a pivotal product which led to 82% of our ARR growth this last year. Mark was key to helping me collaborate and align with the rest of my leadership team especially product, marketing, & CX to really understand and act on market feedback. My favorite part about working with Mark is his energy, he brings a positive and energizing approach and I walk away from every meeting feeling excited to conquer the obstacles ahead! 

"When the revenue starts rolling it, it can be really hard to scope out the root causes of problems and put together a plan to reverse that trajectory. In working with Mark, I was able to understand where our pipeline was falling apart, build playbooks and coach our team to start winning again. In just 6 months we went from winning 25% of our pilots to >60%."

Working with Mark is the secret key to a library of success. He's a master at unlocking my potential through his vulnerability, guiding principles, and high expectations. We broke down critical data for the sales org I was leading, as well as the entire business. His analytic approach was the reason we shifted to an efficiency growth model prior to the market demanding it which helped decrease our burn rate while still growing net-new revenue by 3x YoY. 

Since started working with Mark, we doubled our ACV, increased our close rates by 5%, grew from 0 to 7 figures in revenue, and I grew a lot as a leader. He helps me with hiring, strategic sales, and sales leadership.

We needed help with the impact a major product change was creating. We engaged with Mark to help us organize our GTM org to support this change. Not only did we build and launch a new CS team, we implemented playbooks and 3 weeks after launch are 85% to our expansion revenue goals for the quarter! Mark gives us honest feedback but it’s always positive and specific. That was refreshing.

Mark's keen eye for "pipeline leakage." His proactive approach were invaluable assets. He not only identified blind spots in our sales process but also offered insightful advice to both individual engineers and the entire team. He's a pleasure to work with - direct, helpful, and always positive.